F.A.Q.
Frequently Asked Questions About ProCare Service Contracts
If I don't have any computerproblems,
do I waste my money?
You could pay more when there is a problem. A service plan is like health insurance. We
hope you don't need it, which is why we offer preventative maintenance. In short, it's
peace of mind.
My computer is new. It shouldn't break down.
We expect it to work properly. Like any other equipment or assets that are vital to the
operation of your business, protect your computer system from the beginning. From day one,
your computer needs to be set-up correctly and optimally maintained.
We've never had a service plan before. Why
start now?
We would like to show you how your computer can run more efficiently and effectively than
it ever did before. Unfortunately computer problems do happen. During our service calls
we've seen problems from modems that don't work, broken printers, spilled soda on
keyboards to crashed networks and outdated operating systems.
How do I know you know how to handle our
system?
We would be pleased to give references from our extensive client list. Our clients have
ranged from people with individual computers to large companies, cities, manufacturers,
retailers and more with complex computer requirements.
How can we make the best use of our ProCare
Service Contract?
Since you have computer expertise at your fingertips, call us when you have a question,
want to plan improvements to your computer system, or when you say to yourself, "I
wish the computer would...!" Call at the first sign of trouble or when you just want
to know.
