Your Computer Professional On Call. . . Help is on the way!
Your computers play an important, sometimes vital role in "how smooth things
run." When the computer is down or not working properly it costs you money and
aggravation.
A ProCare Service Contract means help is a phone call away. We provide ongoing regular and
emergency assistance for the Twin Ports business and government community. We can provide
service for you. We are there when you need us with top-level diagnostic experience and
insight as well as the latest "tools of the trade." Repair for your computer,
software and peripherals is just a call away.
Prevention
Perhaps a greater benefit is the emergencies you won't have. We provide regular
maintenance that can prevent problems. Regular maintenance also keeps your computer
systems running at peak performance.
Technology Advice
We welcome your technology questions! We answer your questions and explain what the
technology and the terminology means to your business, in plain English.
A ffordable
With a ProCare Service Contract savings are realized right from the start. The regular
on-site rate for service is $80 per hour. Your ProCare Service Contract entitles you to a
certain number of hours each month at a discounted rate.
Improvements & Upgrades
As your business changes and grows, so does your computer system. The ProCare Service
Contract takes this into consideration. The hours can be used to upgrade your system,
install a network or plan hardware or software additions, even training your people on how
to use the upgraded system.
Included Extras!
* Check for Y2K compliance
* Free software patches, software tool updates, bug fixes.
* Reports of improvements in technologies that can benefit your company and system (s)
performance.
* A detailed inventory of your system(s) is provided to you on disk and hard copy.
* 24 hour TeleSupport.
More Technical Services
* CD-ROM/ DVD Title Creation
* Custom and Database programming
* Multimedia Presentations and Animation
* Web site Design and programming
Replacement and Upgrade
Hardware and software purchased through TCG will be given an additional discount. Our
large resource of vendor and distribution channels guarantees you the best pricing on top
quality components.
Knowledge Base and Expert Systems
The Computer Guy, Dave Orts, is the lead technician. With over 20 years of real-world
experience in service, troubleshooting, custom programming, training and sales. Our
experience and continued technical training means you have on your team, a cutting-edge
knowledge resource for your business.
We offer multi-platform support: Intel, Motorola, Alpha, Windows (NT, 98/95/WFW/3.xx),
DOS, Novell, Unix/Xenix/Linux, Mac.
